Effective Date: 01/02/2025

At CanadaRGH.ca, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect certain information from you when you interact with our website:

a. Personal Information You Provide:

• When placing an order: Name, shipping address, email address, phone number, and payment information.
• When contacting us: Any details you provide through inquiries or feedback.

b. Automatically Collected Information:

• IP address, browser type, device information, and website usage details (e.g., pages viewed, time spent on site).

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders, including shipping and providing order updates.
• To respond to inquiries, provide support, and improve customer service.
• To analyze website performance and improve our site’s functionality and user experience.
• To send promotional emails or offers (only if you’ve opted in to receive them).

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following cases:

• Service Providers: Shipping carriers (e.g., Canada Post, UPS, Purolator) to fulfill and deliver your orders.
• Payment Processors: To securely process payments for your orders.
• Legal Requirements: If required by law to comply with legal obligations, enforce policies, or protect rights.

4. Data Protection

We take the security of your personal information seriously and implement industry-standard measures to protect it. This includes:

• Secure payment gateways for transactions (your payment details are not stored on our servers).
• SSL encryption to safeguard your data during transmission.
• Regular monitoring of our systems to prevent unauthorized access or breaches.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These help us:

• Remember your preferences and shopping cart details.
• Analyze website traffic and performance.

You can disable cookies in your browser settings, but some features of our site may not function properly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by contacting us directly.
• Opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.
• Request clarification about how your data is being used.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page, with the effective date updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support@canadargh.ca

Thank you for trusting CanadaRGH.ca. Your privacy is important to us, and we’re committed to safeguarding it.